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Step into Lunax and spin your way through the lobby

Claim + 250 FS on your first deposit and browse 3000 slots and live tables, with support on call day and night.

Support around the clockVerified operatorEncrypted payments

Lunax in 2026: Licence, Languages, Support

You get a casino that runs in two interface languages, Russian and English, with a support desk that stays open around the clock. We run our platform under a Curacao eGaming licence, an offshore authorisation, and we hold no UK Gambling Commission licence. That distinction matters if you are playing from Britain, because the consumer protections attached to a UKGC licence do not apply here.

Our operating company is named in the terms and conditions, which is the document to open when you want the legal entity behind your account. Day to day, you reach us through live chat or the contact form, and both channels are staffed 24/7. Chat suits quick questions about your account or a pending request, while the form works better when you want to attach a longer explanation and keep a written trail. The facts table that follows sets the remaining details out line by line.

Operator

Operated by
Not confirmed; the operating company is named in the site's terms and conditions
Licence
Curacao eGaming licence (offshore; no UK Gambling Commission licence shown)

Support

How to reach us
Live chatSupport contact form
Hours
24/7
Games
3000
Game studios
Pragmatic Play, Evolution, NetEnt, Play'n GO, Hacksaw Gaming, Push Gaming, BGaming, Spribe
Min deposit
Typically around €10 (or currency equivalent); GBP is not supported
Min withdrawal
Typically around €20 (or currency equivalent)
Payout speed
Crypto and e-wallets are typically faster, within about 24 hours
Payment methods
Visa, Mastercard, Skrill, Neteller, Paysafecard, Bank transfer, Bitcoin, Ethereum, Litecoin, USDT
Currencies
RUB, EUR, USD
Languages
ru, en
VIP program
3: Level 1 (entry tier) → Top VIP tier

What the licence means for your account

A Curacao eGaming licence obliges us to run identity checks, and we apply KYC verification before any withdrawal is released. In practice you send proof of identity and address once, we review the documents, and your payout moves on after approval. If something goes wrong, your first step is our support desk. Open a chat or send the form with your account details and a clear description of the issue, and our team will look into it and reply in writing. Because we are offshore, the regulator named on our licence is not a UK body, so a complaint cannot be escalated to UK dispute services.

Lunax Licence, Encryption and KYC Checks

Your account is protected from the moment you sign up, and the main safeguard is identity verification. KYC is built into our platform, and it exists so that every account belongs to a real, verified adult and every payout reaches the person who earned it.

We run our casino under an offshore Curacao eGaming licence, and we hold no UK Gambling Commission licence. If you play from Britain, that means the consumer protections attached to UK-regulated operators do not apply to your account. Our terms also exclude a number of countries, among them the United States and the United Kingdom, so players based in those places should not expect to register or play.

For day-to-day control we include responsible gambling tools in the account area, so you can shape how much time and money you put into play. Alongside the tools, a few habits keep an account safe: a long, unique password, a private device, and logging out after a session on a shared computer. Anti-money-laundering rules sit behind the same checks. They are why we ask who you are before large movements of funds, and why the details on your account have to match your documents exactly.

Security measures
  • Curacao eGaming licence (offshore; no UK Gambling Commission licence shown)
  • KYC verification
  • Responsible gambling tools
Restricted countries7
United StatesUnited KingdomFranceNetherlandsSpainAustraliaCuracao-excluded jurisdictions

Account verification: documents and timing

We ask for verification before your first withdrawal, so it makes sense to prepare the paperwork early. The usual set is a government-issued photo ID such as a passport or driving licence, plus proof of address like a recent utility bill or bank statement. Scans or clear photos work, provided all four corners are visible and the text is readable.

The name and address on your documents must match the ones in your account profile. A mismatch is the most common reason a check stalls, because we cannot release funds to a name that differs from the verified holder. Once your documents are approved, withdrawals can be processed in the normal way, and for card and bank transfer payouts the 1-5 business day clock starts after approval. If we need extra proof for a particular transaction, we contact you through the account so you can upload it directly.

Deposits and withdrawals

Open the cashier from your profile menu and you'll see every payment route in one list. Payout speed is where our methods differ most. Crypto and e-wallets usually land within about 24 hours, while cards and bank transfers take 1-5 business days once your documents have been approved.

  • Accounts run in 3 currencies: RUB, EUR and USD. GBP is not supported, so a sterling card or bank account means conversion on the way in and on the way out.
  • The cashier lists 10 methods in total: Visa, Mastercard, Skrill, and 7 more covering cards, e-wallets, bank transfer and crypto.
  • The minimum deposit is typically around €10 or the equivalent in your account currency.
  • The maximum per deposit varies by payment method, so check the figure shown for the route you pick.
  • The minimum withdrawal is typically around €20 or the equivalent.
  • Withdrawal caps usually apply per day and per month, and they shift with the payment method and your VIP level.

Before your first payout, we ask you to complete identity verification. Expect to upload a photo ID and a proof of address, and the clock on card and bank withdrawals starts only after that check is approved. Doing it early means your first request isn't held up by paperwork. Withdrawals generally go back through the method you deposited with, so it helps to fund your account with something you can also cash out to.

Deposits

Card payments with Visa or Mastercard are the familiar route, and e-wallets such as Skrill sit alongside them. Bank transfer and crypto complete the picture. Each method shows its own limits in the cashier before you confirm, and the starting point is typically around €10. Because GBP isn't an account currency, your bank or wallet provider will convert the amount at its own rate, and that rate can differ from one provider to another. If a deposit shows as pending, give it a few minutes, then check the transaction status in your payment app. Bank transfers naturally take longer to appear than card or crypto payments.

Withdrawals

Request a payout from the same cashier, choosing the method you deposited with where possible. E-wallet and crypto requests tend to be the quickest, at around 24 hours. Card and bank requests take 1-5 business days after verification is approved. A request sitting in pending is normal during that window. If it runs past the stated time, check that your verification documents were accepted and that the withdrawal method matches your deposit method, since mismatches are the most common cause of delay.

Min deposit
Typically around €10 (or currency equivalent); GBP is not supported
Min withdrawal
Typically around €20 (or currency equivalent)
Payout speed
Crypto and e-wallets are typically faster, within about 24 hours
Cards2E-wallets2Bank transfer1Crypto4Prepaid & vouchers1
Visa payment methodVisa
Mastercard payment methodMastercard
Skrill payment methodSkrill
Neteller payment methodNeteller
Paysafecard payment methodPaysafecard
Bank transfer payment methodBank transfer
Bitcoin payment methodBitcoin
Ethereum payment methodEthereum
Litecoin payment methodLitecoin
USDT payment methodUSDT

Lunax welcome package and bonus rules

Our Welcome Pack spreads its value across several deposits and tops out at 300% in bonus funds, with 250 free spins added on top. You get the extra balance and the spins credited as you work through the deposit stages, and the bonus funds sit in a separate bonus wallet in the cashier, apart from your cash. The headline is + 250 FS, and the exact amount attached to each deposit step, together with the currency shown, is set out in our Bonus Policy for your region.

The rules below are the typical ones for this kind of package. The Bonus Policy holds the precise numbers that apply to your account.

  • Wagering usually runs between 35x and 45x the bonus amount, so a bonus of 100 at 40x means 4,000 in total stakes before the funds can be withdrawn.
  • The bonus normally stays active for 7 to 14 days after activation, and anything left unwagered when the clock runs out is removed.
  • A qualifying deposit is typically around €10 or the currency equivalent, and GBP is not supported as a deposit currency.
  • While a bonus is running, a single spin or round is usually capped at about €5 in stakes.
  • Going over the stake cap can void the bonus and any winnings linked to it, so it pays to check your bet size before each session.

Wagering is counted on the bonus amount only, not on your cash deposit. Slots generally contribute in full toward clearing it, while table games and live dealer rounds often count for less or not at all, and the weighting table in the Bonus Policy lists each category. If you would rather play with your own cash and keep withdrawals simple, you can decline the offer before depositing.

Beyond the welcome stages, we run reload offers, cashback, free spin drops and tournaments on a rotating basis. Each carries its own wagering and expiry, shown on the promotion page when it goes live.

Welcome offer
+ 250 FS
Typically 35x-45x the bonus amount; check the Bonus Policy for the exact figure · min Typically around €10 (or currency equivalent); GBP is not supported
Claim the bonus
Wagering
Typically 35x-45x the bonus amount; check the Bonus Policy for the exact figure
Max bet
Typically around €5 per spin or round while a bonus is active
Expiry
Typically 7-14 days from activation; check the Bonus Policy for the exact period
Min deposit
Typically around €10 (or currency equivalent); GBP is not supported

How codes work

Wondering where a promo code goes? On our platform, codes are keyed in at the cashier while you make a deposit, or in the bonus and promotions area of your account. That means you can add one at the moment you top up your balance, not only after the fact.

The codes we run come in a few familiar shapes: reload bonuses, free spins, and offers tied to tournaments or our newsletter. A code is different from an automatic bonus. An automatic offer is credited by the system once you meet its conditions, while a code does nothing until you type it in, so it pays to enter it before the deposit is confirmed. Each offer carries its own terms, and these are set out in the Bonus Policy. When a new code appears, we usually pass it on by email, so keeping your contact details up to date in your profile is the easiest way to see it first. If you ever wonder whether an offer needs a code at all, the promotions section shows how each one is activated.

Promo codes accepted

Promo codes are typically entered in the cashier when depositing or in the bonus/promo section of the account. Typical code types are reload bonuses, free spins and tournament or newsletter offers.

Create your Lunax account
How to use a code
  1. 1Copy the code
  2. 2Open the cashier or the sign-up form
  3. 3Paste it into the promo code field and confirm

Mobile play on your phone

Our casino has no native iOS or Android app, so there is nothing to download from an app store and no APK to sideload. Everything runs in the mobile browser on your phone or tablet, and the layout adapts to the screen size.

If you want one-tap access, you can pin the site to your home screen as a shortcut. On an iPhone, open the browser's share menu and pick the add-to-home-screen option. On Android, the browser menu has an equivalent entry, usually labelled add to home screen or install. The shortcut opens our lobby like an app icon would, and it takes up no storage beyond a small icon.

The mobile site gives you the same three areas you would use on a desktop: the game lobby, the live casino and the cashier. Live tables stream into the browser, and a round of live roulette or blackjack follows the same flow as on a larger screen, with betting buttons resized for touch. Because the games load in the browser, data use depends mostly on the type of game. Live video draws noticeably more than a standard slot, and a stable Wi-Fi or solid 4G connection keeps streams smooth.

Logging in on a phone works exactly as it does elsewhere. Your browser can offer to remember your credentials through its own password manager, and the site is served over an encrypted connection. With no app to install, there are no push notifications from us either. Updates simply appear the next time you open the page, so you always load the current version.

iOS
Not available
Android
Not available
Mobile browser
Available

How to open an account at Lunax

Wondering what it takes to get started with us? The whole process fits into five short actions, and most of it is done in a few minutes.

  1. Click the Registration button on our homepage to bring up the signup form.
  2. Enter your email address, choose a password and pick your preferred currency from the list shown in the form.
  3. Confirm that you are 18 or over and accept our terms by ticking the boxes before you submit.
  4. Complete verification (KYC) on your account so that a withdrawal can be processed later.
  5. Make your first deposit to activate the Welcome Pack on your balance.

A few details are worth knowing before you press submit. The email address becomes your login, so use one you check regularly, because notifications and any verification requests arrive there. The currency is chosen once at signup and shapes how deposits and withdrawals are recorded on your balance, so pick the one that matches the payment method you plan to use. The name you later give for verification should match the name on that method exactly.

Verification is the stage that sits between playing and cashing out. We ask for it before the first withdrawal, and it usually means sending a photo ID such as a passport or driving licence, plus a recent proof of address like a utility bill or bank statement. Clear, uncropped images with all four corners visible get through fastest. If the payment method you used for your deposit is a card, we may also ask to see it with the middle digits covered. Once the documents are approved, withdrawals can move forward, and sending them early means no waiting when you want to cash out.

Lunax VIP levels and loyalty perks

Our loyalty programme starts at Level 1, the entry tier, and climbs through a set of intermediate tiers to the Top VIP tier. Every player begins on the bottom rung the moment the account is open, so there is nothing to apply for or unlock before you start collecting progress.

Points build up as you play, and they do double duty. Alongside moving you up the ladder, they can be swapped in our bonus shop for exclusive bonuses and real prizes. That makes the shop a handy way to put points to work between tier milestones, and you decide when to spend them. A birthday bonus is also part of the programme, which adds a small seasonal extra for registered members.

Higher tiers are built for players who spend more time with us, and the benefits grow along with the level. We keep the exact perks attached to each step inside the account area, so that is the place to check what your current tier includes and how far away the next one sits. Your progress, your point balance and the bonus shop are all visible there once you are logged in.

A few practical points are worth knowing. Tier progress follows your own play, so a quiet month will not move you forward as quickly as an active one. Bonuses taken from the shop carry the conditions shown next to each item, and reading them before you exchange points saves surprises later. Prizes and bonuses are never guaranteed to produce winnings, and play should always stay within a budget you are comfortable with.

VIP tiers
  1. 1Level 1 (entry tier)
  2. 2Intermediate tiers
  3. 3Top VIP tier

Slots, live tables and more

Pragmatic Play, Evolution and NetEnt anchor a lobby of 3000 games, backed by 9 other studios that fill in the gaps. Here is how the lobby breaks down:

  • Slots make up the bulk of the catalogue, from classic fruit-style reels to feature-heavy releases built around bonus rounds and free spins.
  • Live Casino streams real dealers from studio tables, with Evolution supplying the rounds where cards, wheels and game shows run in real time.
  • Crash Games are quick, single-decision rounds where a multiplier climbs and you choose when to cash out before it stops.
  • Table Games cover the digital versions of blackjack, roulette and similar staples, played at your own pace without waiting for other seats.
  • Tournaments add a leaderboard layer on top of selected games, so your spins or rounds count toward a shared prize ranking.

A search bar and studio filters help you find a particular title among 3000 without scrolling every shelf. Many slots open in demo mode, so you can watch a feature trigger and judge the volatility with no stake on the line. Live tables and crash rounds need real funds, since they run against other players or a live dealer.

Our lobby loads in a phone browser as well as on desktop. Layouts reshape to a narrower screen, and live streams adjust their quality to your connection. Newer releases from the studios we carry tend to appear in the lobby alongside the established favourites, so the catalogue keeps moving rather than sitting still.

Game studios
Pragmatic PlayEvolutionNetEntPlay'n GOHacksaw GamingPush GamingBGamingSpribeNolimit CityRelax GamingYggdrasilEndorphina

Slots

SlotsSlotsSlotsSlotsSlotsSlotsSlotsSlots

Crash Games

Crash GamesCrash GamesCrash GamesCrash GamesCrash GamesCrash GamesCrash GamesCrash Games

Table Games

Table GamesTable GamesTable GamesTable GamesTable GamesTable GamesTable GamesTable Games

Playing within your limits

Our responsible-play tools sit in your account settings, ready before you place a single bet. You can cap deposits, cap losses and cap the length of a session, so the spending and the clock both have a ceiling you chose while calm. Once a limit is active, it holds until the period runs out, and tightening one usually takes effect straight away.

Sometimes a pause is all you need. A time-out closes your account to play for a set stretch, and you can come back when it ends. If you want a longer break, self-exclusion shuts the account for good, and our team will not reopen it on request during that period. Gambling is strictly for adults, so you must be 18 or over to hold an account with us.

If gambling stops feeling like entertainment, talk to someone. GamCare runs the National Gambling Helpline on 0808 8020 133, and the conversation is private and free. GambleAware offers information and support for people worried about their own play or someone else's. GAMSTOP lets you block yourself from gambling sites across the UK in one step, and it works alongside the tools in your account rather than replacing them.

Where to get help: GamCare (National Gambling Helpline) (0808 8020 133). Licensed by: Curacao eGaming licence.

Questions about Lunax

01Which licence does Lunax operate under?

Our platform runs under a Curacao eGaming licence, which is an offshore authorisation. We hold no UK Gambling Commission licence, so UK-regulated protections and UK dispute services are not part of the picture for British players.

02Can I fund my account in pounds sterling?

Accounts come in three currencies: RUB, EUR and USD, and GBP is not among them. A sterling card or bank account therefore means your provider converts each payment, at a rate that depends on the provider.

03What are the minimum deposit and withdrawal amounts?

A deposit typically starts at around €10 or the equivalent in your account currency, while a withdrawal request typically starts at around €20. The ceiling for a single deposit differs from one payment method to the next, and the cashier shows the exact limits before you confirm.

04How quickly do payouts arrive?

Crypto and e-wallet requests typically land within about 24 hours. Cards and bank transfers need one to five business days, and that clock begins only once your KYC documents have been approved.

05What wagering applies to the welcome bonus?

Wagering typically runs between 35x and 45x the bonus amount, and the exact multiplier is set out in our Bonus Policy. While a bonus is active, stakes are typically capped at around €5 per spin or round, and the bonus lapses within roughly 7 to 14 days of activation.

06Is there a Lunax app for my phone?

Neither an iOS nor an Android app exists at present. The site works in a mobile browser, with lobby, live casino and cashier all reachable, and you can pin it to your home screen as a shortcut.

07What does the VIP programme include?

Our loyalty programme has player levels and a birthday bonus. Points can be exchanged in the bonus shop for exclusive bonuses and real prizes.