Lunax Terms of Use 2026 | Rules & Conditions

You must be at least 18 years old, or the legal age of majority where you live if that is higher, to open an account or play at Lunax. By registering, you confirm that you are of legal age, that gambling is lawful in your location, and that you are acting for yourself rather than for anyone else. We may ask for proof of age at any time, and we will close accounts held by anyone found to be underage, void their play and return any deposits where the law requires it. You are responsible for making sure that your use of the service complies with the rules that apply to you.

To register, you provide an email address, choose a password and select your preferred currency, then confirm that you are 18 or over and accept these terms. Currency options are RUB, EUR and USD; GBP is not supported. Each person may hold one account only, and duplicate or linked accounts may be closed, with winnings and bonuses cancelled. Please keep your login details private. You are responsible for all activity under your account, so tell our team promptly if you suspect unauthorised access. Information you give us must be accurate and kept up to date.

We operate know-your-customer and anti-money-laundering checks. You must verify your account before your first withdrawal, which usually means submitting a valid photo ID, proof of address and, where relevant, proof of ownership of your payment method. We may request further documents at any time, including evidence of source of funds. Withdrawals may be paused until checks are complete, and we may refuse or reverse transactions that fail them. Documents must be genuine, legible and in your own name. Submitting false or altered documents may lead to account closure and the forfeiture of balances, to the extent the law permits.

Deposits can be made by Visa, Mastercard, Skrill, Neteller, Paysafecard, bank transfer, Bitcoin, Ethereum, Litecoin and USDT. The usual minimum deposit is around €10 or the equivalent, and maximum amounts depend on the method used. The usual minimum withdrawal is around €20 or the equivalent. Daily and monthly withdrawal caps apply and can vary by method and VIP level. Crypto and e-wallet payouts typically arrive within about 24 hours of approval, while card and bank payments usually take one to five business days after verification. Withdrawals are normally returned to the method used to deposit.

The current welcome offer is a multi-deposit Welcome Pack including 250 FS. Bonus funds usually carry wagering of 35x to 45x the bonus amount, a maximum stake of about €5 per spin or round while the bonus is active, and an expiry of roughly 7 to 14 days from activation. The qualifying minimum deposit is typically around €10. Exact figures for each promotion are set out in the Bonus Policy, which forms part of these terms. Promo codes are entered in the cashier or the promotions section of your account. Not every game contributes equally to wagering, and some titles may be excluded.

Promotions are meant for recreational players. We may void bonuses and any related winnings if you breach the stake limit, place bets designed to reduce risk across opposing outcomes, use multiple accounts, exploit errors, or use bonus funds on excluded games. If you request a withdrawal before wagering is complete, the remaining bonus and associated winnings may be removed. Where we suspect abuse, we may hold payments while we investigate and ask for further information. Decisions on bonus eligibility are made by our team in good faith and in line with these terms and the Bonus Policy.

Our service is not available to residents of, or people located in, the United States, the United Kingdom, France, the Netherlands, Spain, Australia, or any jurisdiction excluded under our Curacao eGaming licence. We do not hold a UK Gambling Commission licence. If you are in a restricted territory, you must not register, deposit or play. We may close accounts opened from these locations, cancel winnings and return deposits where the law requires. Using tools to disguise your location is prohibited and treated as a serious breach of these terms.

Games are provided by studios including Pragmatic Play, Evolution, NetEnt, Play'n GO, Hacksaw Gaming, Push Gaming, BGaming, Spribe, Nolimit City, Relax Gaming, Yggdrasil and Endorphina. Each game has its own rules, which you should read before playing. If a game malfunctions, bets and payouts affected by the fault may be voided. Automated bots, collusion in live or tournament play, and any attempt to manipulate outcomes are forbidden. Gambling always carries risk and no result is guaranteed, so please only stake money you can afford to lose.

If you do not log in or place any bets for an extended period, your account may be treated as dormant. We may then restrict access, apply reasonable administrative fees where permitted by law, and require fresh verification before you can use the account again. We will try to contact you using your registered email before taking action. If you want to recover a balance from a dormant account, contact our support team, who will guide you through the checks needed to release funds to you.

You can close your account at any time by contacting support. If you feel gambling is becoming a problem, you can ask for a cooling-off period or permanent self-exclusion, and we will act on your request promptly. Responsible gambling tools are available in your account, and we link to GamCare, Gambling Therapy and BeGambleAware for independent help. While self-excluded, you must not try to open a new account. We may also close or suspend your account where these terms are breached or the law requires it.

You must not use the service for fraud, money laundering, chargeback abuse, abusive behaviour towards staff or other players, or any unlawful purpose. We may suspend accounts, withhold funds and report suspicious activity to the relevant authorities. To the fullest extent the law allows, we are not liable for losses from gambling, interruptions beyond our control, third-party payment delays, or actions you take against these terms. Nothing here limits liability that cannot lawfully be excluded. Our service is offered as is, and we work to keep it reliable and secure.

If you have a complaint, contact our live chat or email [email protected] with your account details and a clear description of the issue. We will review it and reply as quickly as we reasonably can. If you remain unhappy after our final response, you may refer the matter to the licensing body referenced in our terms. These terms are governed by the law applicable to our operating licence, and disputes fall under the courts or dispute processes that law designates, unless mandatory consumer rules in your place of residence say otherwise.

We may update these terms from time to time to reflect new features, legal requirements or operational changes. The current version, applicable in 2026, is always available on the site, and material changes will be notified through your account or by email. By continuing to use the service after an update takes effect, you accept the revised terms. If you disagree with a change, you should stop playing and close your account. Please review this page periodically so you stay informed about the rules that apply to you.